Consumers in accordance with the Austrian Consumer Protection Act have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period for purchase contracts is 14 days from the day on which you or a third party designated by you, who is not the carrier, takes possession of the last goods.
To exercise your right of withdrawal, you must inform us, Stronghodl Spirits e.U., Wiener Straße 32, 2143 Großkrut, Austria, website: www.stronghodl.at, telephone: +43 (0) 660 484 14 32, of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but it is not mandatory.
To comply with the withdrawal period, it is sufficient for you to send the notification of exercise of the right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you for all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from this contract. We will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may refuse to reimburse you until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
The right of withdrawal does not apply to entrepreneurs.
The right of withdrawal does not apply in particular to the following contracts:
Contracts for the supply of goods which are liable to deteriorate or expire rapidly;
Contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery;
Contracts for the supply of goods which are, after delivery, according to their nature, inseparably mixed with other items;
Contracts for the supply of sealed audio or video recordings or sealed software if the seal was removed after delivery.
“Contracts for the delivery of goods, if they have been inseparably mixed with other goods after delivery due to their nature.
This means, in particular, that a revocation is only possible with unopened, still sealed bottles.
Note for a smooth return process:
Please send us the corresponding item back as completely as possible in the original packaging. The use of the original packaging is not a “must”, so it is not a requirement for the assertion of your rights, but it simplifies and secures the processing for us.”
If you wish to revoke the contract, please print this form, fill it out, and return it:
Withdrawal form
Revocation Form To
………… [insert name, address and email of the trader here]
I/We () hereby revoke the contract concluded by me/us () for the purchase of the following goods ()/provision of the following service ()
Ordered on (): …………………… Received on (): ……………………….
Name of consumer(s):
…………………………………………………………………………………………………………
Address of consumer(s)
…………………………………………………………………………………………………………
…………………………………………………………………………………………………………
Signature of consumer(s):
…………………………………………………………………………………………………………
Date: ……………………………………………………
(*) Delete as appropriate.